Answers to common questions, quick tips, and a real human at the other end of every email. We read every message — and we reply.
Bug reports, feature requests, press — one inbox, one human reading, one reply.
No. All our games are offline-first. Puzzles, progress, and stats are stored on your device. An internet connection is only needed if an app shows ads or when you install an update.
No account is required for any of our games. Open the app and start playing — no sign-up, no login, no email collection.
If you have iCloud Backup enabled in iOS Settings, your puzzle progress and stats are included in your encrypted iCloud backup and restored when you set up a new device.
To enable: Settings → [Your Name] → iCloud → iCloud Backup.
Progress is stored locally. If you had iCloud Backup enabled before uninstalling, you can restore the device from a backup to recover it. Otherwise, uninstalling the app deletes its local data.
If you're stuck, please email contact@puzzlestime.com — we'll do our best to help.
When the app asks to track you via Apple's App Tracking Transparency prompt, choose "Ask App Not to Track". You can change this at any time from Settings → Privacy & Security → Tracking.
See our Privacy Policy for full details.
Sudoku Puzzles is our flagship — available now on the App Store. Several more titles are in active development, including a daily Crossword, Word Search, and Nonograms. The full roadmap lives on the studio page.
Please email contact@puzzlestime.com with a short description. If possible, include:
Our apps are available on iPhone and iPad running recent versions of iOS / iPadOS. Check each app's App Store page for exact compatibility.
No. All stats — best times, streaks, completion counts — are stored locally on your device. We do not maintain user accounts or personal profiles.
If a subscription is ever introduced, it will be honest, skippable, and will never lock core gameplay behind a paywall. We believe in puzzles that work, not dark patterns.
Mark candidates in corners before committing to a value — essential for Hard and Expert.
Start by finding cells where only one number can fit in a row, column, or 3×3 box.
The puzzle pauses automatically when you leave the app. Resume where you left off.
Switch to Dark theme in Settings — easier on the eyes during long evening sessions.
The more context you share, the faster we can ship the fix. A one-liner works too — we'll reply and ask for the rest.
Report a bug